Terms and Conditions 

 

Order Process

Your contact for purchases made through the www.areionwatches.com website or via telephone or in writing is with Areion Watches Limited and you undertake that all goods ordered by you are for your own private and domestic use and are not for resale. Your order is an offer to Areion Watches Limited to buy the product(s) in your order. When you place an order to purchase a product from Areion Watches Limited, we will send you an e-mail confirming receipt of your order and containing the details of your order (the “Order Confirmation E-mail”).

The Order Confirmation E-mail is an acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send e-mail confirmation to you that we have dispatched the product to you (the “Dispatch Confirmation E-mail”).

Your contract is with Areion Watches Limited without affecting your right of withdrawal set out below in these terms & conditions, you can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.

For more information about your other statutory rights, please visit Advice guide, a Citizens Advice web site athttp://www.adviceguide.org.uk/

Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.

 

Pricing and Availability

All prices indicated for products and services available via our websites are inclusive of VAT at the current rates and are stated in £ GBP Sterling.  All the stated prices are exclusive of delivery charges. The total cost of your order is the price of the products and services ordered (less any promotional discount, if applicable) and the delivery charges as set out in the Delivery Position section of this website.

We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable).

The processing of an order can be cancelled or corrected by us at anytime up to the shipment of that order and any related items. If a product’s correct price is lower than our stated price, we will charge the lower amount and send you the product.

We reserve the right to alter any or all product pricing without notice.

Where the order is for a delivery address outside the European Community (EC) as such VAT will not apply. We do still reserve the right to apply VAT on orders that have a delivery address within the European Community (EC) at the time of despatch.

All orders received by us are dispatched subject to availability. We list availability information for products sold by us on the websites. On occasion this may be erroneous. Beyond what is stated on the websites Areion Watches cannot be more specific about availability.

As we process your order, we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable and you will not be charged for those products.

 

Payment Methods

We accept most major credit/debit cards. Namely – Visa, MasterCard, American Express, Delta and Maestro via Paypal. To use Paypal Checkout services via Areion Watches websites you do NOT require a Paypal account, We use Paypal as a payment processor for your added security and peace of mind.All credit and debit cards are subject to validation checks and authorisation by the card issuer, along with Paypal’s own terms and conditions. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

You confirm that the credit or debit card or PayPal account that is being used is yours.

Payment for all Goods must be made in advance by credit or debit card. Payment must have been received and have cleared before Goods will be shipped. Therefore, we will charge your debit or credit card before we dispatch your order.

 

Delivery & Customs Duty

We will deliver goods in accordance with the delivery option selected by you during the order process. We do not deliver to PO Boxes. The delivery period stated within which you receive your order is approximate. We try to maintain excellent stock levels but sometimes demand takes us by surprise and products become unavailable. If this is the case we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable and you will not be charged for those products and can place them on backorder whereby we will keep you informed of availability.

Products will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock. We will contact you to give you the option of receiving in instalments or waiting for the complete order.

When ordering products from Areion Watches for delivery outside of the UK you may be subject to import duties and taxes, which are levied once the package reaches the specified destination.

Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs policies vary widely from country to country, we recommend you contact your local customs office for further information. International shipments may, from time to time, also be subject to cross border inspections by customs authorities.

Please note that unless otherwise stated, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

We cannot be held responsible for disruption to shipping caused by industrial disputes or action outside our direct control. If such disruption occurs you will be offered delivery via an alternative delivery or a full refund.

For our full Delivery Policy and Rates see our Delivery Position on this website.

Guarantees, Cancellation Rights, Returns and Refunds

Please review our Full Returns Policy which applies to products sold by Areion Watches Limited. In addition to your Areion Watches 14 day money back guarantee, customers in the European Union are entitled to a statutory withdrawal right of seven business days Under the Consumer Protection (Distance Selling) Regulations 2000 you have a right to cancel your purchase.

Details of this statutory right and an explanation of how to exercise it are provided in the Full Returns Policy. There is no right of cancellation, refund or return under the Consumer Protection (Distance Selling) Regulations 2000 once you have used the product, unless the product is defective and you are returning it for this reason.

We also provide a Areion Watches 24 month parts and labour guarantee, once again full details can be found in our Full Returns Policy and again this is over and above your statutory rights.

 

14 Day Money Back Guarantee

  • 14 day money back guarantee from delivery date.-         Statutory Rights unaffected.
  • Distance Selling Regulations (7 day cooling off period) unaffected.
  •  Item to be returned in original condition, unopened box and packaging.
  •  Returns can be refunded by means of refund, Areion Watches Credit/Gift Vouchers or exchange.
  •  Refund will be for the purchase price of the item including any standard postage and packing charge

So if for any reason you are not completely happy with your new Areion watch our 14 Day Money Back Guarantee enables you to get a full refund without any quibbles or complaints from us. Simply email us at customerservices@areionwatches.com with your name, date of purchase and watch purchased with your reason for return within 14 days of delivery and we will do the rest. We will send you the necessary materials for you to include in your return.

You need to make sure you are within your 14 day money back period and that your watch has not been worn, scratched or damaged in any way and is in the original packaging.

 

24 Month Guarantee

  • 24 month parts and labour guarantee.-         Statutory Rights unaffected.
  • Distance Selling Regulations (7 day cooling off period) unaffected.
  • Item to be returned in suitable packaging.
  • All Returns Postage to be paid for by Customer.

We guarantee that on delivery and for a period of 24 months from the date of delivery, the Goods shall be of satisfactory quality, be fit for any purpose we say the Goods are fit for or for any reasonable purpose for which you use the Goods, be free from material defects in design, material and craftsmanship and comply with all applicable statutory and regulatory requirements for selling Goods in the United Kingdom.

This guarantee is in addition to your legal rights in relation to Goods which are faulty or which otherwise do not conform with our Terms and Conditions. Advice about your legal rights is available from your local Citizens’ Advice Bureau or trading standards office.

This guarantee does not apply to any defect in the Goods arising from improper use, fair wear and tear and ageing (e.g. any alteration of the colour and/or material or non-metallic straps and chains, such as leather, textile, rubber), wilful damage, accident or negligence by you (or any third party) or failure to follow any directions given by us.

This guarantee will be null and void if:

 

(a)              the case back is opened

(b)              the watch has been repaired in any way by a third party

(c)               modifications have been made to the watch by anyone but us or anyone endorsed by us.

 

During the 24 month guarantee period we will repair any defect covered by the guarantee free of charge.

 

Privacy & Security

We take your privacy seriously. We are registered under and comply with the Data Protection Act 1998. For further details please see our Privacy Policy.

 

Terms & Conditions

Please read the full terms and conditions carefully before placing an order with Areion Watches Limited. By placing an order with Areion Watches Limited you confirm your agreement to be bound by these terms and conditions.These terms and conditions apply to the use of the www.areionwatches.com websites. Areion Watches Limited (‘Areion Watches’, ‘we’, ‘us’ or ‘our’) provide the services available on these websites. By using any part of these websites, completing our customer registration form, and/or placing an order, and/ or requesting a catalogue or entering a competition, giveaway or prize draw on any of the above listed websites you agree to be bound by these terms and conditions.

For clarity these terms and conditions can potentially change at any time, and it is for you to check the terms and conditions regularly before ordering any products or other services in case there have been any changes. If you do not agree with the terms and conditions set out below in full, you should not use or access any of these websites.

If you make a purchase through our websites and online store you are required to read, understand and adhere to our terms and conditions, if you purchase any item from Areion Watches Limited you accept that you are bound by these terms and conditions.

If you have any questions or queries in relation to our terms and conditions, please contact our customer services team at customerservices@areionwatches.com